248-264-7020

100% certified drivers

Our professional drivers are licensed, insured and certified. In addition, they’ve passed a thorough background check and our strict screening process.

wheelchair accessible

Our fleet of ultra-clean and handicapped-accessible vehicles can safely and reliably accommodate all passengers regardless of age or physical capabilities.

Non-Emergency Medical Transportation

248-264-7020

medical transport passenger
dependable, friendly & family-owned service

“High-quality wheelchair vans and great drivers! I call Reliable Medical Transportation whenever I need a ride! I trust them to get me where I need to go, safely. I always get 5-star service.”

Posted on Google Google
Teri Rigato profile picture
Teri Rigato
September 3, 2026
Dave Cler is the best driver!!
Posted on Google Google
Cindy Lawson profile picture
Cindy Lawson
August 3, 2026
Without these wonderful people providing transportation for my husband who had a major stroke and is paralyzed left side he would not have been able to make his grandson's birthday party. Dawn was absolutely amazing
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Sue Mothersbaugh profile picture
Sue Mothersbaugh
June 25, 2026
Had a great ride with David Cler would love to have him again very polite
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Dan Hrbek profile picture
Dan Hrbek
May 15, 2026
I have been using this company for about 2 years now to transport my mom from her assisted living to her doctor appointments. The vans are always clean and seem well maintained. The drivers are very nice and are careful when they load up my mom in her wheel chair. Her appointments always seem to end late and I let them know by phone and they always make it happen for a pick up. I am very happy with their service.
Posted on Google Google
Monique Ashley profile picture
Monique Ashley
May 13, 2026
The drivers I have had the pleasure of meeting have consistently provided exceptional service. They offer assistance, and ensure a safe and comfortable journey to my destination.
Posted on Google Google
aspenwall m profile picture
aspenwall m
May 7, 2026
On time, professional and courteous!
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Lynn Dean profile picture
Lynn Dean
May 6, 2026
Fantastic, reliable company that goes the extra mile and beyond for customer satisfaction. They transported my mom, via wheelchair, to her doctor's appointment from Willowbrook Nursing Center. The driver was caring, skillful, and attentive. The driver actually had her laughing. It was as if the driver had known her all her life. The car was absolutely spotless, and the female driver was neat and clean and had apparently been working for the company for a few years. My mom said the driver was pointing out signs of spring and flowers, which distracted Mom from her not-so-pleasant doctor's appointment. Thank you so much for making my mom's day.!
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Alliya Marquez profile picture
Alliya Marquez
April 24, 2026
Thomas, tom best transportation around I’m beyond thankful for your assistance very professional and felt like family🩵
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Erzsebet Takacs profile picture
Erzsebet Takacs
April 9, 2026
Everyone at Reliable Medical Transportation has been professional, friendly and just fantastic all around. I have used this company with near daily pickups for many months with each trip being safe without question. I highly recommend this company for medical transportation.
Posted on Google Google
Cheryl Touhey profile picture
Cheryl Touhey
November 18, 2025
I cannot recommend Reliable Medical Transport enough. Our driver, Dave, was wonderful. My husband was not having a good morning, but Dave's friendliness and concern made his morning so much better.
Posted on Google Google
Celeste A profile picture
Celeste A
August 13, 2025
I was very grateful for Lendall's help getting to my surgeons office and home again. I was in a lot of pain, and he took great care with me. Kindness and patience go so far when you are in such a difficult situation. He was a huge help to me on an extremely difficult day. Thank you so much! I will remember this great guy always and highly reccomend this service.
Posted on Google Google
David Cler profile picture
David Cler
June 19, 2025
The owner is an amazing person, the office staff are great, and the drivers are all wonderful people. A+
Posted on Google Google
David profile picture
David
June 10, 2025
these guys have done a grav job. Give Dan a promotion plwase.
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Scott Avery profile picture
Scott Avery
April 15, 2025
Outstanding service to our community Regency at Waterford. They truly are reliable and the drivers we have encountered are very prompt and extremely friendly. They can pick up appointments on short notice with no problems. VERY happy with their services and I would highly recommend.
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Nicholas Pena profile picture
Nicholas Pena
March 27, 2025
We very pleased with John The driver. He was very patient and professional. Thans
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Julie Strating profile picture
Julie Strating
March 17, 2025
Lendall is an outstanding driver! He is prompt, polite, and always friendly. This is the second time he has driven my parents to appointments, and both experiences have been excellent. He is a courteous and cautious driver, a gentle conversationalist, and highly knowledgeable about securing a wheelchair safely. His professionalism and warm demeanor make every trip a pleasure. Highly recommend! Thank you, Lendall!
Posted on Google Google
Becky profile picture
Becky
November 5, 2024
John assisted one of my residents in getting to the polls to vote today. The first location verified as a voting location, ended up sending us to another location. John was more than willing to go the extra mile so she could vote. In her words "He is GREAT!" A BIG thank you goes out to John for his VERY friendly service, patience, and willingness to work with us and get her where she needed to go. I would recommend him to anybody needing a ride. Thank you John!
Posted on Google Google
Denice Smith profile picture
Denice Smith
July 30, 2024
My driver yesterday was John and he was excellent. This was the first time I had used Reliable and definitely will again. John not only helped me check in, but took me to the area I needed to be at Henry Ford, which is a huge building. Also, we had a pleasant conversation to and from the appointment.
Posted on Google Google
Sharon Taylor profile picture
Sharon Taylor
July 9, 2024
They live up to their name! I have used their services several times for my dad. They have always been on time and very friendly. I love their computer scheduling system, it is so easy to use and they are quick to respond. The only downside is that they are kind of pricey.
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Donavon Flemings profile picture
Donavon Flemings
June 27, 2024
Great service, on time, very reliable, i would recommend this company to anyone that needs it!!!!

Michigan non emergency medical transportation services (NEMT)

We are a locally-owned and family-run business with a new fleet of ADA-compliant vehicles (cleaned and inspected daily) and a dispatch with professional drivers on standby to provide you with the best possible service. We appreciate a 48-hour notice, a 4-hour minimum notice is required.

private
clients

Safe vehicle entry and exit assistance and accommodation of wheelchairs and all other mobility devices, for transport to:

medical appointments

hospital discharge

airport pick-up/drop-off

Dialysis Transportation

care
facilities

Our team will arrange transportation from start to finish, for a smooth pick-up and/or drop-off at the facility, including:

nursing home or day centers

skilled nursing facility

rehabilitation centers

assisted living facilities

dialysis centers

Insurance
Representatives

We'll work with you to arrange NEMT services for qualified individuals in need of a safe and reliable ride, including:

hospital/facility discharge cases

worker's comp cases

auto claims cases

Past and current claims considered

248-264-7020